Channel fragmentation and increasing media options provide consumers with an abundance of choice, but they present a hurdle for marketers that rely on traditional mass reach channels to increase brand awareness. And just as we’ve seen in previous years, the marketers surveyed for Nielsen’s 2022 Annual Marketing Report say building brand awareness is their top objective for the year ahead. Similarly, their top business priority is new customer acquisition.
Meskipun tidak dapat diabaikan pentingnya menjangkau audiens sebanyak mungkin, saat ini hal tersebut membutuhkan perencanaan dan strategi yang lebih baik daripada ketika pilihan media kita jauh lebih terbatas - dan pemasar dapat menggunakan beberapa saluran untuk memenuhi kebutuhan jangkauan massal mereka.
To achieve their top objectives, marketers need to reach large prospective customer groups. Amid a readily fragmenting media landscape, however, they need to approach mass reach differently than they did when it was easier to define what it means to “watch TV.” That being said, the need to drive brand awareness has never been greater.
Selain prevalensi pilihan dan akses, beberapa sumber ekuitas merek tradisional menjadi kurang terlihat dibandingkan sebelum pandemi karena berkurangnya visibilitas. Dengan banyaknya konsumen yang berbelanja lebih jarang di toko fisik, misalnya, frekuensi melihat produk di rak atau tanda di jendela toko telah menurun.
Di dunia saat ini, merupakan hal yang berisiko untuk menganggap remeh sumber ekuitas non-pemasaran. Contoh-contoh ini juga menunjukkan pentingnya untuk tetap berada di benak konsumen saat penjualan dipertaruhkan.
To do this, global marketers continue to lean into social media, with 64% of respondents for this year’s marketing report saying it’s their most effective paid channel. And in light of recent successes on platforms like TikTok and Instagram, it’s easy to see why the sentiment—and related spending—is growing.
Notably, global marketers plan to increase their social media budgets more than any other channel over the next year. The projected average increase globally (53%), however, would be higher if it weren’t for marketers in Europe, Middle East and Africa (EMEA), as they intend to increase their social media spending less than marketers elsewhere (31%).
While global marketers continue to spend on social media, search and email, these channels aren’t typically ideal mass reach options. There is, however, no discounting the growing reach of online video and connected TV—and marketers are increasing their spend accordingly. Importantly, they want to ensure that their spend is reaching the right audiences—real people making real choices. In December 2021, for example, YouTube reached 135 million people on TV screens alone1. YouTube is also a growing force in the streaming space, as Americans streamed 177.3 billion minutes of video2 on the platform in January 2022.
Reaching new consumers isn’t what it used to be, and the last 2.5 years have permanently changed consumer behaviors. Traditional mass reach channels like traditional TV and radio are still critical in any marketer’s media mix, but they’re no longer the only options for reaching large audiences en masse.
For additional insights, download our 2022 Annual Marketing Report.
Catatan
- Peringkat Platform Streaming Nielsen
- The Gauge, February 2022
